Case Studies

Case Studies

As a senior product designer specializing in tech and fintech, I design scalable systems and user experiences that drive real business outcomes. Below are case studies highlighting my work in UX strategy, design systems, onboarding flows, and cross-functional collaboration — all with a focus on impact, clarity, and growth.

Fintech, Savings Account David Hong Fintech, Savings Account David Hong

EQ Bank: Notice Savings Account

Reframing investment UX into a flexible, everyday savings experience

Repositioned a complex GIC into EQ Bank’s most accessible savings product — driving 300% deposit growth and adding 50,000+ new customers. Led UX strategy and regulatory design alignment to build trust and simplify the user journey from exploration to funding.

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DTC, Beauty David Hong DTC, Beauty David Hong

Mutha

Designing a conversion-focused UX for a luxury wellness brand

Led the redesign of MUTHA™’s digital storefront to reflect its premium brand ethos. Balanced immersive storytelling with clear, conversion-optimized UX — improving discoverability, mobile performance, and trust in a visually rich e-commerce space.

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DTC, Beauty David Hong DTC, Beauty David Hong

Axiology

Redesigning a clean beauty e-commerce experience for trust and simplicity

Partnered with the founder and dev team to rebuild Axiology’s e-commerce UX for mobile-first shopping. Focused on product education and simplified navigation to increase clarity, reduce bounce, and improve purchase confidence across channels.

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DTC, Custom Packaging David Hong DTC, Custom Packaging David Hong

Brand Your

Designing a clean, modular UI for a custom packaging platform

Created a brand-forward, modular Shopify UI for Brand Your — helping a startup in the custom packaging space scale with polish. Delivered a reusable design system that supported onboarding, iteration, and became a key portfolio piece for PB+J.

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